REFUND POLICY

APPOINTMENTS, DEPOSITS, AND CANCELLATIONS

1. All appointments require a deposit to confirm booking. Deposits secure your reserved time with our specialists and are applied toward your service cost.

2. Cancellation or rescheduling requires at least 24 hours notice before your appointment date/time and the deposit amount will be credited towards your future visit.

3. Late cancellations or “no-shows” will forfeit deposits and may be subject to additional fees. Repeated missed appointments may result in restricted booking privileges.

4. Late Arrivals: Arriving late to your appointment may result in a shortened treatment time. If you arrive more than 15 minutes late, your appointment may be canceled, and you will be charged in full.

5. No-Show Policy: Clients who do not show up for their scheduled appointment without prior notice will be charged 100% of the service fee.

* We reserve the right to modify or cancel appointments due to unforeseen circumstances, in which case deposits will be credited or refunded in full.

REFUND FOR SERVICES AND PRODUCTS

All treatments and aesthetic services are non-refundable once performed.
Rejuve Aesthetics cannot guarantee specific outcome because results vary based on individual skin type, lifestyle, biological factors and improper post-treatment care as advised by our aesthetician.
If you experience a concern after your service, please contact us within seven (7) days, and our team will review your case to determine appropriate next steps, which may include corrective treatment or credit toward future services.
Retail products may be returned within seven (7) days of purchase if unopened, unused, and accompanied by the original receipt. Opened or used products are non-returnable for safety and hygiene reasons.

PAYMENT TERMS, CREDITS, AND DISCLAIMERS

Full payment is due at the time of service unless otherwise arranged. Accepted payment methods include cash, major credit cards, and approved digital payments.
Prepaid packages, promotions, or gift certificates are non-transferable and non-refundable, but may be used for alternative eligible services of equal value at management’s discretion.
Rejuve Aesthetics reserves the right to deny refunds or credits for client-initiated dissatisfaction, missed appointments, or non-compliance with post-care instructions.
By booking an appointment, purchasing a product, or completing payment, you acknowledge and accept this Refund and Cancellation Policy in full.